BOYD'S OUTSIDE Things you should know.

THINGS YOU SHOULD KNOW.

HOW TO CONTACT US.	Trencherman Ltd 07720 548281 Contact us by Email. Request a quote.
BOOKING.	All reservations are made subject to the Terms and Conditions set out below. Payment of an invoice confirms that you accept these Terms and Conditions. No variation will be accepted unless we specifically agree in writing. From your first call we will be happy to discuss and guide you through planning your menu. We will confirm all the details for you to approve.
CREW.	Where agreed our staff will be on hand to set up and clear away and help your guests. We will agree how much time we will need beforehand to be able to set up properly. For remote events we may have to charge a supplement to cover the travel costs of staff and / or their accommodation and allowances to ensure they are available at the hours required. For longer bookings you agree to provide “full board” for all our staff including clean and comfortable sleeping accommodation and a private bathroom.
KIT.	We normally use Villeroy and Boch plates and Guy Dugrene cutlery. We can also supply additional kit you might need; tables and chairs, linen, awnings, outdoor space heaters, flowers, decorations and themes. Please ask for details. If we are using yours, cooking equipment and especially refrigerators must be appropriate to the style and volume of food to be prepared. To ensure proper food safety it may be necessary to supplement your equipment. Our decision on the necessary level of equipment will be final and you agree to pay for any additional items. We will clear away our kit at the end of your event, but it may be necessary for us to collect it over the following day or so.
NUMBERS.	Prices are based on your estimate of the numbers attending your event. Final numbers must be confirmed at least 14 days before the date of your event. We will charge for the number of people you have notified or the number who attend, whichever is the greater. It may be possible to accommodate a small last minute increase in numbers, but we do not accept any responsibility for a shortage of food for guests beyond the number you notify. We will charge for additional guests by way of a supplementary invoice.
MENUS	We will provide a full menu plan of the dishes to be served, which must be confirmed at least 14 days before the date of your event. We reserve the right to substitute alternative food or drink of a similar quality if we can not obtain supplies conveniently. Where possible, we will discuss such changes with you beforehand. We accept no liability for illness caused by an allergy or intolerance about which you have not told us in writing at least 14 before the event. No food or drink is to be brought to the event unless we agree in writing. In all circumstances at longer events we do not guarantee to incorporate gifts of food brought by your guests.
MONEY.	A deposit of 50% of the expected final account is required to confirm a booking. You agree to pay the balance of the account at least 14 days before the start of the booking. If you cancel a booking: • 21 days or more before the first day of the event you will forfeit your deposit. • between 14 and 20 days before an event you agree to pay a cancellation fee of 50% of the remaining balance. • less than 14 days before the first date of the event you agree to pay the full balance of the expected final account. We will not accept instructions to cancel an event unless accompanied by the relevant payment. You agree to pay for any additional guests, sub-contractors’ fees and special items or expenses within seven days of the date of our final invoice submitted after the event. We may charge interest on unpaid accounts. Where appropriate we will charge Value Added Tax at the current rate.
DAMAGE	We will not be responsible for any damage caused to the premises where an event takes place or its accessories due to the neglect or default of the owner of the premises, his employees or agents, subcontractors or any of your actions or those of your guests.